Letter of apology
Author: Date: 2021-3-22 15:33:18
Dear customers,
Thank you for your great support to Taiyuan Simis Investment Casting Co. Ltd over the years! Without your support and understanding,there would be no present of our company!
Affected by the Shijiazhuang epidemic before the Spring Festival,our company's normal production cannot be guaranteed,and a large backlog of orders cannot be completed on time,resulting in long delays in delivery! Sorry!
After the Spring Festival,our company wanted to do a big job,by recruiting more employees and formulating practical incentive policies,working overtime and trying our best to catch up with the delayed orders. However,the leaks in the house happened to be rainy and rainy,and the casting enterprises in our city were temporarily downgraded from Grade B to Grade C. As a result,the company was almost in a state of suspension for the next 20 days from February 26 to March 16. The orders that were not completed before the Spring Festival were made,and the postponement of new orders after the festival was added. Therefore,we hope you will understand.
Now the company's production is all normal! We will use the shortest time,through the participation of all employees,to maximize the enthusiasm of the employees to rush forward products in batches,and meet the urgent needs of customers to the greatest extent. We are confident that everything will be back to normal in mid-April,and we will accept orders as promised and deliver them on time.
Thank you all! And apologize for the trouble caused by the product delay!
Best regards,
Taiyuan Simis Investment Casting Co.,Ltd.